Back to USC

Back to USC

How can we help you?

USC - Returns & Refunds

Returns 8

I need to return my order or item bought online
I need to return my order or item bought in store
Can I exchange an online order?
Can I return more than one order in the same parcel?
Can I return an online order to a store?

Refunds 4

How will I receive a refund?
When will I receive a refund?
I can't see a refund on my bank statement
Why do I receive a credit note when returning Store orders?

Brand Partner Returns 1

I need to return my order or item bought from a brand partner

Can't find what you're looking for?

Enter your search term here...

© Republic.com Retail Ltd.

Your Full Name

Is your query regarding an online order?

Your Email Address

Which Order Number?

Your billing Post Code

Subject

Contact Reason

<div class="control-group ticket_section">
                     <label class=" required control-label cf_item_code_1828020-label " for="helpdesk_ticket_cf_item_code_1828020">Product Code</label>
            <div class="controls   ">
              <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_item_code_1828020]" id="helpdesk_ticket_custom_field_cf_item_code_1828020" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class=" required control-label cf_missing_preference_1828020-label " for="helpdesk_ticket_cf_missing_preference_1828020">How can we fix this for you?</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_missing_preference_1828020]" id="helpdesk_ticket_custom_field_cf_missing_preference_1828020"><option value="">...</option>
<option data-id="80007281368" value="Refund">Refund</option>
<option data-id="80007281369" value="Replacement">Replacement</option></select>
            </div> 
                  </div>

<div class="control-group ticket_section">
                     <label class=" required control-label cf_item_code541522_1828020-label " for="helpdesk_ticket_cf_item_code541522_1828020">Product Code</label>
            <div class="controls   ">
              <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_item_code541522_1828020]" id="helpdesk_ticket_custom_field_cf_item_code541522_1828020" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class=" required control-label cf_closeaccreason_1828020-label " for="helpdesk_ticket_cf_closeaccreason_1828020">How can we fix this for you?</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_closeaccreason_1828020]" id="helpdesk_ticket_custom_field_cf_closeaccreason_1828020"><option value="">...</option>
<option data-id="80005528606" value="Refund">Refund</option>
<option data-id="80005528607" value="Replacement">Replacement</option></select>
            </div> 
                  </div>

<div class="control-group ticket_section">
                     <label class=" required control-label cf_item_code727701_1828020-label " for="helpdesk_ticket_cf_item_code727701_1828020">Product Code</label>
            <div class="controls   ">
              <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_item_code727701_1828020]" id="helpdesk_ticket_custom_field_cf_item_code727701_1828020" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class=" required control-label cf_rr_preference_1828020-label " for="helpdesk_ticket_cf_rr_preference_1828020">How can we fix this for you?</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_rr_preference_1828020]" id="helpdesk_ticket_custom_field_cf_rr_preference_1828020"><option value="">...</option>
<option data-id="80007182929" value="Refund">Refund</option>
<option data-id="80007182930" value="Replacement">Replacement</option></select>
            </div> 
                  </div>

<div class="control-group ticket_section">
                     <label class=" required control-label cf_item_code_1828020-label " for="helpdesk_ticket_cf_item_code_1828020">Product Code</label>
            <div class="controls   ">
              <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_item_code_1828020]" id="helpdesk_ticket_custom_field_cf_item_code_1828020" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class=" required control-label cf_missing_preference_1828020-label " for="helpdesk_ticket_cf_missing_preference_1828020">How can we fix this for you?</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_missing_preference_1828020]" id="helpdesk_ticket_custom_field_cf_missing_preference_1828020"><option value="">...</option>
<option data-id="80007281368" value="Refund">Refund</option>
<option data-id="80007281369" value="Replacement">Replacement</option></select>
            </div> 
                  </div>

Please describe your query and how we can help you

+ Attach a file

Cancel