Welcome to the House of Fraser website terms and conditions.
The Website is operated by House of Fraser Limited, whose registered address is House of Fraser Limited, Unit A, Brook Park East, Meadow Lane, Shirebrook, NG20 8RY. Company Number 10686681.
Click on the links below to see the relevant terms and conditions:
• For customers located in the UK: Wareshop2 UK Terms and Conditions
• For customers located outside of the UK:Wareshop2 Non-UK Terms and Conditions
If you have any questions about our website please contact customer services.
Terms and conditions are subject to change at any time.
Gift cards can be redeemed online at houseoffraser.co.uk.
Gift cards may be exchanged for goods of a higher price than the value stored on the card on payment of the difference.
If you do not spend the entire balance on the gift card, the remaining balance will remain stored on the gift card. No cash change will be given.
If any product purchased with a gift card is subsequently exchanged for a product of a lower price or a refund, any money owing will be issued as a gift card or e-voucher.
Gift cards may not be refunded, exchanged for cash, used as payment with discount vouchers or taken as deposits.
Please treat gift cards as cash. We will not accept liability for lost, stolen or damaged cards.
Photocopied, reproduced or defaced cards will not be accepted. The manager’s decision, in a retail setting, is final.
Gift cards are valid for 24 months after issued. Any remaining balance will be cancelled on the expiry of the validity period.
We reserve the right to change the terms and conditions of the gift card at any time. This does not affect your legal rights.